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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tami Ryan

September 18, 2023

5  out of  5 rating by Tami Ryan
"Always knowledgeable about my insurance plans. Fast and pleasant service."

Danielle B

September 1, 2023

5  out of  5 rating by Danielle B
"I switched to State Farm a little over a year and a half ago. Jake Anderson was 10/10 the easiest, most helpful person to work with. My rate is PHENOMENAL, compared to other insurance companies, plus I had more coverage. He made it very easy to switch and hassle free! Thank you!"

wedge328

August 28, 2023

5  out of  5 rating by wedge328
"Noah at Brandon Fresch State Farm has been working patiently with me for some time. Until recently it did not save me anything but my former insurer raised rates significantly over the last two years so, after several years of periodic communication, we were able to get the deal done. Bundled car and home owners and am ending up saving several hundred over the course of the year."

Amanda Serene

August 24, 2023

5  out of  5 rating by Amanda Serene
"Awesome agency! Very friendly and thorough! Great staff, very responsive and professional, Michelle was very helpful and answered all the questions I had!!!"

Erica L Volz

August 24, 2023

5  out of  5 rating by Erica L Volz
"Michelle Michali has been fabulous to work with!! Would give her 1000/5 stars if possible :)"

Madison Yohe

August 24, 2023

5  out of  5 rating by Madison Yohe
"I had no idea what I was doing when it came to buying life insurance. Michelle was very helpful at simplifying the process and making me feel secure in my decision. Brandon Fresch’s team overall are super kind and genuinely interested in helping people have the coverage they need."

Scott Bartholomew

August 24, 2023

5  out of  5 rating by Scott Bartholomew
"When I was shopping for car insurance, Michelle was very friendly, professional, and knowledgeable with the various elements of creating the best auto insurance package."

Heidi

August 24, 2023

5  out of  5 rating by Heidi
"I spoke with Michelle on the phone and she was very friendly and informative. She answered my questions and was very helpful!"

Bryan Lenkner

August 24, 2023

5  out of  5 rating by Bryan Lenkner
"I stopped in about switching to State farm Michelle who was working was great to work with and knew exactly what she was talking about!"

Carson Moats

August 24, 2023

5  out of  5 rating by Carson Moats
"I stopped into Brandon’s office to try to fix an issue with my bill and was helped by Michelle. She quickly fixed my issue and explained what had happened in a very polite and professional manner. She even took the time to explain how getting a life insurance policy could give me a multi line discount and how having life insurance is a benefit for not just now but the future as well."

Amy Newcomer

August 17, 2023

5  out of  5 rating by Amy Newcomer
"I was so nervous after my first accident to file a claim, Mikayla at the office made the process easy and answered all of my questions with such knowledge and compassion. She even gave me a crash course on insurance so I’ll be better prepared when I get my off my parents policy in a few years. I couldn’t have asked for a more helpful individual! Because of Mikayla I will be a State Farm customer for life !"

Michelle Michali

August 17, 2023

5  out of  5 rating by Michelle Michali
"These people know their stuff! They care enough to explain the things that can seem confusing to someone that doesn’t know insurance concepts."

Chronic Kilo

August 11, 2023

5  out of  5 rating by Chronic Kilo
"Jake Anderson helped me out of a bad policy an got me more benefits after trying to get me for about a year to transfer much appreciated my guy!"

Ashley Vorberger

August 1, 2023

5  out of  5 rating by Ashley Vorberger
"I called State Farm to get renters insurance for the first time. I had the pleasure of speaking to Jake Anderson. He was very kind and very helpful. He definitely made what was a stressful situation, to me, feel easy!"

Raleigh Koehle

July 13, 2023

5  out of  5 rating by Raleigh Koehle
"One of his insurance agents reached out to me after I filled out an application and was super patient with helping me get all my insurance straightened out after I got into an accident and totaled my old car"

Kayla

June 28, 2023

5  out of  5 rating by Kayla
"Just recently switched my auto insurance & when I bought a new vehicle on a Saturday morning, Jake from State farm was there to make everything smooth and an easy process for me! Knowing I had no idea about what he was explaining to me, he broke it down piece by piece and gave me better coverage at a cheaper rate. Such a down to earth, easy to talk to guy. Definitely beyond happy I switched!! Thank you Jake for everything!"

Kayla Denton

June 21, 2023

5  out of  5 rating by Kayla Denton
"Jake!! helped me out alot!! saved on my auto and renters insurance."

Alysha Mamula

May 28, 2023

5  out of  5 rating by Alysha Mamula
"I had no idea what I was doing.. Thankfully I met Leana at State Farm and she helped me out tremendously. Very glad i found someone that was patient with me and willing to answer all of my questions!"

Keith Metz

February 17, 2023

5  out of  5 rating by Keith Metz
"If we could give it six stars we would. Everyone in the office was very polite and welcoming. The customer service that we were given by Jake Anderson was awesome. Jake was very professional and at the same time very easy to talk to. He explained everything (in detail) about our car and homeowner policies. We now have much better coverage on both and also saving several hundred dollars a year. Brandon asked for us to come in to meet him and make sure we understood everything on the policies. Being treated like a person and not a number really meant a lot to us. We would highly recommend them for any of your insurance needs!!"

Joseph Burt

February 16, 2023

5  out of  5 rating by Joseph Burt
"Super easy to switch. We saved a bunch of money on home and auto and Jake was the best agent we could hope for. Look for him at craft and auto shows or give him a call today for a great deal."

resume fix

February 8, 2023

1  out of  5 rating by resume fix
"I was promised a call back on 4 different occasions and never happened. And no follow ups at all. “They are in a meeting”, “our office is getting work done”"

ryan alexander

November 30, 2022

5  out of  5 rating by ryan alexander
"Super easy to work with. I should've switched years ago. Well trained, fun, and personable group! Noah is more enthusiastic about insurance than Ned Ryerson!! #bing"

Karen Morris

October 26, 2022

5  out of  5 rating by Karen Morris
"Easy to work with"

Kayla Pound

July 26, 2022

5  out of  5 rating by Kayla Pound
"Jake helped me save money and made sure I was covered! Was a super easy transition from my old insurance company too!"

Richie Diehl

July 18, 2022

5  out of  5 rating by Richie Diehl
"This is a great insurance place! Always helpful!"